Privacy Policy

Overview

Solar Panels Hartford is an information resource and installer-matching service. We are not a solar installer or financing company. When you request quotes or an assessment, we use the information you provide to review the request and connect you with third-party partner installers that may be able to serve your area.

Information We Collect

Depending on how you use the site, we may collect:

• Contact details: your name, email address, phone number, and state.
• Address and property information: your street address, ZIP code, homeowner status, roof-shade information, and other project details you submit.
• Energy-usage inputs: information such as your estimated monthly electric bill or other energy details you choose to provide.
• Request and correspondence information: the source of your request and messages you send through the site or its contact channels.
• Technical and analytics information: limited information about visits to the site, such as pages viewed, referrers, device or browser details, and approximate location information.

How We Use Information

We may use submitted information to:

• Review and respond to quote, assessment, contact, partner, and privacy requests.
• Match homeowner requests with third-party partner installers serving the relevant area.
• Operate, maintain, secure, and improve the website and its forms.
• Maintain consent, request, and compliance records.
• Prevent misuse and comply with applicable legal obligations.

Sharing With Partner Installers

When you submit a quote or assessment request, your contact details, address or property information, and energy-usage inputs may be shared with third-party partner installers. Those installers may contact you directly about your request by phone, text message, or email in accordance with the consent provided with the form.

Partner installers are separate businesses with their own privacy practices. Quotes, assessments, installation services, and financing discussions come from those third parties, not from Solar Panels Hartford.

Consent and Withdrawal

We rely on the choices you make when submitting a form, including the consent presented with a quote or assessment request. You may withdraw consent for future communications by using the opt-out instructions in a message, including replying STOP to applicable text messages, or by contacting the sender directly.

To withdraw a request before it is matched, or to ask us to update your preferences, use our contact page. If information has already been provided to a partner installer, contact that installer directly about its communications and records. Withdrawing consent does not affect processing that occurred before the withdrawal.

Retention and Security

We retain information for as long as reasonably necessary to process requests, maintain consent and operational records, address disputes, enforce agreements, and meet applicable legal obligations. Retention periods can vary by the type of information and the reason it was collected.

We use reasonable administrative and technical measures intended to protect information in our control. No transmission or storage system can be guaranteed to be completely secure, and we cannot guarantee the security practices of independent partner installers.

California Privacy Rights

Where the California Consumer Privacy Act, as amended by the California Privacy Rights Act, applies, California residents may have rights to know or access personal information, request deletion or correction, opt out of the sale or sharing of personal information, limit certain uses of sensitive personal information, and receive equal service when exercising privacy rights. These rights are subject to legal exceptions and verification requirements.

To opt out of lead sharing, visit Do Not Sell or Share My Information. To request access, correction, or deletion, use our contact page and describe the request. We may ask for information needed to verify your identity and locate relevant records.

General information about California privacy rights is available from the California Attorney General.

Cookies and Analytics

This site uses Vercel Web Analytics to understand aggregate traffic and page usage. According to Vercel, its Web Analytics service does not use third-party cookies and is designed to provide aggregated statistics without identifying individual visitors.

You can review Vercel's description of its analytics practices in its Web Analytics privacy documentation. Your browser may also store information needed for site or form functionality.

Privacy Requests and Questions

To request access to or deletion of information, withdraw consent, or ask a privacy question, use our contact page or email [email protected]. Please include enough information for us to understand the request and locate the relevant submission.

Changes to This Policy

We may update this policy as the site, its services, or applicable requirements change. The last-updated date at the top of this page identifies the current version.